What is Serix IoT?
Serix IoT offers an innovative and flexible solution for secure product identification in industrial environments. With our technology, you can dynamically identify and track products, allowing product information and status to be updated and changed over time. This creates the opportunity for a more tailored and relevant customer experience, where each product can provide specific and up-to-date information at any point in its lifecycle.
By updating product status and history in real time, customers can interact directly with the product and access current information such as maintenance status, user manuals, or service history. This dynamic presentation of the product’s identity not only increases transparency, but also strengthens customer engagement through direct interaction. Customers can easily use an NFC-enabled mobile device to access relevant and targeted information at every stage.
For businesses, this also means the ability to continue interacting with the customer after the product has been delivered. Through Serix IoT’s flexible system, you can update and tailor information based on customer needs, enabling better service, maintenance planning, and follow-up. This seamless communication improves the customer experience while also providing valuable data on how products are used and received over time.
With Serix IoT, you ensure that not only your products and processes stay up to date, but also your customer relationships - leading to a smarter, more efficient, and more customer-focused business model.
Internet of Things that works
- Serix IoT delivers unique, dynamic, and secure identities
- Encrypted RFID tags for all environments
- A cloud-based authentication platform
- Easy scanning with NFC-enabled mobile devices
- Platform-independent - no app required
Unique identity for a product
- RFID tags encoded with a unique identity
- The product’s unique identity is linked to the underlying platform
- Reporting for each unique identity within the platform
Dynamic presentation of the product
- Different levels of data are displayed depending on whether the user is logged in or not.
- Data can vary over time depending on the product’s status or needs.
- The product’s condition can change and be clearly indicated, such as reported stolen, in need of maintenance, or similar.
Secure identity
- The identity is protected by strong cryptography and cannot be tampered with or copied.
- The solution provides access to more data and more detailed information for users who are logged in.
Watch the short film in which our customer Gunnar Prefab uses Serix IoT to read the identity of a GPLINK 1.5.
